NIGERIAN CONSUMER CREDIT CORPORATION EXPRESSION OF INTEREST/REQUEST FOR PROPOSAL Implementation of AI-Powered Knowledge Management, Development of AI Agents, and Co-Pilot Integration Infrastructure.

PRO/OMD/GEN/2025/035

1. INTRODUCTION

The Nigerian Consumer Credit Corporation (CREDICORP) is a Development

Finance Institution established by the Federal Government of Nigeria to

democratize access to consumer credit for the nation's working population. It

aims to accelerate consumer credit access to 50% of economically active

Nigerians by 2030 by removing structural and market barriers and catalyzing

the industry with capital, guarantees, and policy.

“CREDICORP” invites applications along with fee quote from Vendor with

current experience of handling similar services.

PROJECT DESCRIPTION

Implementation of AI-Powered Knowledge Management,

Development of AI Agents, and Co-Pilot Integration Infrastructure

2. SCOPE OF SERVICE

The selected Vendor will provide the following services:

• AI Strategy & Consulting

The selected Vendor will provide strategic advisory services to guide the

organization’s AI adoption journey. This includes developing a comprehensive

AI roadmap, onboarding key internal stakeholders through structured

engagement sessions, and producing a tailored AI Knowledge Transformation

Plan. The objective is to ensure that AI initiatives are aligned with CREDICORP’s

strategic priorities, while fostering readiness across leadership, operations, and

technology teams.

• Development of AI-Powered Knowledge Infrastructure and Intelligent

Agents

The Vendor will design, develop, and deploy a secure AI-enabled knowledge

infrastructure that consolidates and contextualizes internal information assets.

This includes ingestion and structuring of data from platforms such as

SharePoint, and other internal repositories. The infrastructure will be integrated with Microsoft Copilot and related AI interfaces, enabling intelligent, context

aware access to institutional knowledge.

In addition, the Vendor will develop and deploy five (5) custom AI agents,

each tailored to support specific internal workflows and user scenarios. These

agents will function as intelligent co-pilots — capable of retrieving relevant

information, assisting decision-making, and automating routine tasks. They will

be developed using advanced methodologies such as retrieval-augmented

generation (RAG), fine-tuning, and prompt chaining, ensuring performance,

security, and alignment with enterprise standards.

• Capacity Building and AI Training

The Vendor will provide tailored capacity-building sessions to equip internal

teams with the knowledge and tools needed to leverage AI effectively.

Training will cover practical topics such as prompt engineering, Copilot usage,

and integration of AI tools into daily workstreams. Programs will be customized

to department-specific needs, with a focus on hands-on learning and real

world application.

3. AMENDMENT OF RFP DOCUMENT

CREDICORP reserves the sole right to include any addendum to this entire

selection process.

4. ELIGIBILITY CRITERIA
Interested firms shall submit the following minimum verifiable requirements tobe eligible for engagement consideration:

1. Evidence of Certificate of Incorporation with the Corporate AffairsCommission (CAC) including Form CAC 2 and CAC 7.
2. Evidence of Company Income Tax Clearance Certificate for the lastthree (3) years. (2022, 2023 & 2024) valid till 31st December, 2025.
3. Evidence of Current Pension Compliance Certificate valid till 31stDecember, 2025.
4. Evidence of Current Industrial Training Fund (ITF) Compliance Certificatevalid till 31st December, 2025.
5. Evidence of Current Nigerian Social Insurance Trust Fund (NSITF)compliance Certificate valid till 31st December, 2025;
6. Evidence of Registration with the National Database of FederalContractors, Consultants and Service providers by submission of InterimRegistration Report (IRR) or valid Certificate issued by Bureau of PublicProcurement.
7. Evidence of Professional Qualifications and License
8. Sworn affidavit disclosing that the Bidder is neither in receivership nor asubject of insolvency/bankruptcy/winding up proceedings
9. Company Audited Statement of Accounts for the last three (3) years(2022, 2023 & 2024)
10. Evidence of Financial Capability to execute the project.c)Company’s Profile, including current evidence of registration of both thecompany and key personnel with relevant professional bodies.
11. Verifiable documentary evidence of at last three (3) similar jobsexecuted in the last five (5) years including engagement letters andproject completion certificates.
12. Consent to allow for Verification of all the documents submittedincluding CAC, Federal Inland Revenue, Pension & Industrial TrainingFund and Company’s financial standing with bankers.
13. For Joint Venture/Partnership, Memorandum of Understanding (MoU)should be provided (CAC, Tax Clearance Certificate, PensionCompliance Certificate, ITF Compliance Certificate, NSITF ComplianceCertificate, IRR & Sworn Affidavits are compulsory for each JV partner).
14. All documents for submission must be transmitted withCovering/Forwarding letter under the Company/Firm’s Letter HeadPaper bearing amongst others, the Registration Number (RC) as issuedby the Corporate Affairs Commission (CAC), Contact Address,Telephone Number (preferably GSM No), and e-mail address. TheLetterhead Paper must bear the Names and Nationalities of the Directorsof the Company at the bottom of the page duly signed by theauthorized officer of the firm..

5. SUBMISSION OF EOI DOCUMENTS /RFP

The Submission of EOI/Request for Proposal can be submitted in a PDF

file format via email.

6. Fee Quote

Vendors shall submit detailed costs breakdown for the project. Please

note that the Financial Bids should be submitted separately, and

passworded.

7. OPENING OF EOI AND RFP

The EOI documents and RFQ shall be opened immediately after the

deadlines for submissions at 12:00 noon on 21st August, 2025.

8. GENERAL INFORMATION

• Request for Proposals must be in English Language and signed by anofficial authorised by the bidder.
• Request for Proposals shall not be accepted after the deadline.
• The CREDICORP is neither committed nor obliged to shortlist any firm.
• The CREDICORP will only recognize and correspond with only authorisedofficers of the applicant’s companies and NOT through individuals oragents acting on their behalf.
• This advertisement for invitation shall neither be construed as acommitment on the part of the CREDICORP nor shall it entitle anycontract to make any claims whatsoever and /or seek any indemnityfrom the CREDICORP.
• Submission with false document is an offence, which will lead todisqualification and prosecution.
• The applicants shall bear all costs associated with the preparation andsubmission
• The Applicant is expected to examine all instructions, forms, terms, andspecifications in this RFP. Application shall be deemed to have beendone after careful study and examination of this RFP with fullunderstanding of its implications.
• The information contained in this Request for Proposal (RFP) documentor information provided subsequently to applicants, is provided to theapplicant(s) on the terms and conditions set out in this RFP documentand all other terms and conditions subject to which such information isprovided.
• CREDICORP is not bound to pre-qualify/shortlist any firm and reserves theright to annul the Procurement Process at any time without incurring anyliabilities in accordance with Section 28 of the Public Procurement Act2007.
  

For inquiries and submission, please contact:

Telephone - 09088758476

email - enquiries@credicorp.ng

Signed

Management CREDICORP